Marilyn Munro and Mother Teresa

Now that I've completed the drawing of Marilyn Munro I've moved onto Mother Teresa - what a contrast in the lives of two women who left their mark on the World.

I notice that I haven't actually posted all of the images on the blog so, I have included the missing ones on this post. I am still looking for ideas for future drawings. So far I've I have had a wide variety of suggestions including:






Andrew Carnegie
Martin Luther King
Steve Jobs
Bill Gates
David Sole
Princess Diana
Lance Armstrong
Sir Jackie Stewart
Michael Schumacher
George Best
Nicola Benedetti
Frank Sinatra
David Beckham
Jack Nicklaus












Still not sure where I'm going with this project; I like the book for charity idea and some people have suggested a traveling exhibition with limited edition print sales to raise money and awareness for selected charities. These ideas are all good and I would appreciate input from anyone to advance these ideas or if you have any other idea, please share them here on the blog.



I've also had a number of people suggesting that I do some animal pictures, maybe this will be my next project - let's get this one done first though!

Barack Obama and Marilyn Munro?

Quick update on my little personal project. I've finished Barack Obama and I'm now working on Marilyn Munro. Still looking for suggestions, I will be doing Mother Teresa and Martin Luther King but open to more suggestions.

I'm also still considering suggestions as to what I do with the final set of pictures so please feel free to make your suggestions.

Can you opt out of Social Media?

You may have seen my recent Twitter post about the Atholl Hotel in Aberdeen not allowing us to plug in a laptop - we were asked not to use their electricity. There were many comments and retweets about this; one Twitter user even recalled a food poisoning scare from last year at the same hotel - not something they would have wanted to re-kindle I'm sure.

This was a good example of how businesses will end up on social media whether they like it or not. People can update their status anytime, anywhere. So, people involved in customer service should be particularly mindful that a bad customer experience will be transmitted around the world instantly. Just the other day a friend of mine, John McGlynn of the Airlink Group posted about a bad experience he was having with EasyJet, I knew all about it, while it was happening. To be fair to EasyJet, they do monitor Twitter posts and I know that Iain Murray of ChardFM received a voucher because he did defend EasyJet in a Twitter post.

The Atholl Hotel incident was closely followed (the next day) by a similar set of circumstances in Simpson's Hotel in Aberdeen - we needed to charge our laptops whilst having a meeting and coffees in their lounge area, they were happy to let us do it - and their coffee was better and cheaper!

The whole incident reminded me of a blog post I read back in February this year from Chris Brogan about the Roger Smith Hotel in New York who actively promote their understanding and commitment to new media by encouraging users to have their meetings in the hotel. Now it's the place that most new media people (and I suspect many from traditional media) choose to stay in New York City, the Atholl Hotel could do with taking a leaf out of their book.

The point is, you can't opt out of social media, everyone is now connected and bad customer experiences will be reported. Understanding and embracing social media is the way forward, connect and engage with your customers, watch what their saying about you and act accordingly.